What is the warranty on your Summer Classics Furniture?

OUTDOOR FURNITURE

A. MANUFACTURER’S DEFECTS: ALL OUTDOOR FURNITURE PRODUCTS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP AS INDICATED BELOW:

  • N-DURA RESIN WICKER (PENINSULA, LAUREN, ST. CROIX, ANTIGUA, CLASSIC, PORTOFINO)
  • 5 YEARS FRAME CONSTRUCTION
  • 5 YEARS RESIN
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • LOOM WICKER (LOGGIA, AVIGNON)
  • 5 YEARS FRAME CONSTRUCTION
  • 3 YEARS LOOM WICKER; DOES NOT COVER WEAR AND TEAR
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • RESORT (TUSCANY, MAYLAY)
  • 5 YEARS FRAME CONSTRUCTION
  • 5 YEARS VINYL
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • TEAK (OCEAN GRANDE)
  • 5 YEAR FRAME CONSTRUCTION DOES NOT INCLUDE NATURAL WOOD CHARACTERISTICS
    • SPLITTING / CHECKING / GREYING
  • CAST ALUMINUM (VENICE, PROVANCE, ROMANCE, VANDERBILT, SHERIDAN, ESTATE, BELLAGIO (RESIDENTIAL ONLY), PORTICO (RESIDENTIAL ONLY), BILTMORE)
  • 5 YEAR FRAME CONSTRUCTION
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • WROUGHT ALUMINUM (SUMMER COTTAGE, VILLANO, LAGUNA, BROOKINGS, CHIPPENDALE)
  • 5 YEARS FRAME CONSTRUCTION
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
  • WROUGHT IRON (CHATEAU, TERRACE ROSE, LACROSSE, VERANDAH)
  • 5 YEARS FRAME CONSTRUCTION
  • 3 YEARS ON POWDER COATED AREAS OF FRAME FINISH
    • DOES NOT COVER SOLARIUMS

THE MANUFACTURER’S WARRANTIES WITH REGARD TO THE FRAME FINISH ARE LIMITED TO ONE YEAR ON ALL PRODUCTS IF THE ORIGINAL PURCHASER LIVES WITHIN ONE (1) MILE OF SALT WATER. MANUFACTURER’S DEFECTS ON METAL PRODUCTS INCLUDE, BUT ARE NOT LIMITED TO, BROKEN WELDS OR PRODUCT FAILURE INCLUDING BREAKAGE OR BENDING DUE TO NORMAL USE. MANUFACTURER’S DEFECTS ON WICKER PRODUCTS INCLUDE, BUT ARE NOT LIMITED TO, SUBSTANTIAL UNRAVELING AND RESIN BREAKAGE OR TEARING DUE TO NORMAL USE.

B. FINISH DAMAGE: SUMMER CLASSICS’ FURNITURE PRODUCTS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM “SIGNIFICANT RUST” CAUSED BY MANUFACTURER’S DEFECT FOR A PERIOD OF THREE YEARS. CHIPS AND SCRATCHES ARE WARRANTED TO THE ORIGINAL PURCHASER CAUSED BY A MANUFACTURER’S DEFECT FOR A PERIOD OF ONE YEAR FROM THE DATE OF PURCHASE. ALL FURNITURE PRODUCTS MAY EXHIBIT SMALL AMOUNTS OF RUST, CHIPS, OR SCRATCHES THAT CAN BE ELIMINATED THROUGH OCCASIONAL MAINTENANCE OF THE PRODUCTS. (*PLEASE SEE BELOW) SIGNIFICANT RUST, CHIPS OR SCRATCHES ARE DEFINED AS THOSE OCCURRENCES THAT COVER AN AREA GREATER THAN ONEHALF INCH BY ONE INCH AND THAT REOCCUR AFTER MAINTENANCE SUGGESTED BY SUMMER CLASSICS IS PERFORMED. FINISH IS WARRANTED AGAINST FINISH FADING DUE TO UV EXPOSURE FOR ONE YEAR. IF YOU HAVE NOT PERFORMED THE MAINTENANCE REQUIRED BELOW THE ONE YEAR WARRANTY IS NOT APPLICABLE.

C. TEXTILES (CUSHIONS, FABRICS AND UMBRELLA COVERS): SEE MANUFACTURER’S DEFECTS BELOW.

D. TABLE TOPS AND BASES: SEE MANUFACTURER’S DEFECTS BELOW.

E. MOTION PIECES. MOTION PIECES ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR ONE YEAR FROM THE DATE OF PURCHASE. THIS WARRANTY DOES NOT INCLUDE ROCKERS WITH SLEDS. PLEASE NOTE THAT THERE IS A WEIGHT LIMIT ASSOCIATED WITH THE MOTION PIECES OF 250 POUNDS.

* NORMAL REQUIRED MAINTENANCE PROCEDURE FOR FINISH DEFECTS (PROBLEMS, ISSUES):

IF THE FRAME IS SCRATCHED DOWN TO THE BARE METAL, WE RECOMMEND SANDING, WITH 400 GRIT SANDPAPER, ONLY ON THE AFFECTED AREA. NEXT, APPLY MATCHING COLOR TOP COAT. FACTORY-MATCHED TOUCH-UP PAINT MAY BE AVAILABLE FROM YOUR RETAILER.

MANUFACTURER’S DEFECTS

TEXTILES, INCLUDING, BUT NOT LIMITED TO, COLORES FABRICS, CUSHION CONSTRUCTION AND UMBRELLA COVERS, AS WELL AS BILTMORE CUSHIONS, ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR ONE YEAR FROM THE DATE OF PURCHASE. ONLY THE TABLE TOP AND TABLE BASE COMBINATIONS FOUND IN THE TOP AND BASE COMPATIBILITY CHART ARE WARRANTED. FAUX STONE AND STONE TABLE TOPS ARE WARRANTED TO THE ORIGINAL PURCHASER TO BE FREE FROM DEFECTS IN MATERIALS AND WORKMANSHIP FOR THREE YEARS FROM THE DATE OF PURCHASE, AND ALL OTHER TABLE TOPS ARE WARRANTED AS SET OUT IN SECTION A ACCORDING TO THEIR MATERIAL. UMBRELLA BASES ARE WARRANTED AS SET OUT BELOW:

  • CONCRETE AND MARBLE UMBRELLA BASES
  • 1 YEAR FRAME
  • 1 YEAR FINISH
  • CAST ALUMINUM UMBRELLA BASE
  • 1 YEAR FRAME
  • 1 YEAR FINISH
  • CAST IRON UMBRELLA BASE AND DOORMATS
  • 1 YEAR FRAME
  • NO FINISH WARRANTY
  • UMBRELLA FRAME
  • 1 YEAR FRAME

WHAT SUMMER CLASSICS WILL DO

SUMMER CLASSICS WILL REPAIR OR REPLACE ANY PRODUCT COVERED BY THIS WARRANTY. SUMMER CLASSICS RESERVES THE RIGHT TO CHOOSE BETWEEN REPLACING AND REPAIRING A PRODUCT, DEPENDING ON THE NATURE OF THE PROBLEM. IN THE EVENT THAT THE PRODUCT IS NO LONGER AVAILABLE, SUMMER CLASSICS WILL PROVIDE A SIMILAR REPLACEMENT AS SOON AS POSSIBLE.

    WHAT THE PURCHASER MUST DO

  1. PLEASE CALL US TO DISCUSS YOUR PROBLEM WITH A CUSTOMER SERVICE REPRESENTATIVE. THE REPRESENTATIVE WILL GIVE YOU A RETURN AUTHORIZATION NUMBER TO SPEED THE PROCESSING OF YOUR WARRANTY CLAIM. NO PRODUCT CAN BE RETURNED WITHOUT A RETURN AUTHORIZATION NUMBER. A REPRESENTATIVE CAN BE REACHED AT (205) 987-3100. IF THE PRODUCT BEING RETURNED IS NOT SHIPPED BACK TO SUMMER CLASSICS WITHIN 30 DAYS OF THE REPLACEMENT SHIP DATE, THE RMA WILL BECOME VOID AND CREDIT WILL NOT BE ISSUED TO YOUR ACCOUNT. ALL WARRANTY CLAIMS MUST BE PROCESSED THROUGH AN AUTHORIZED RETAILER, NOT THE END-USER.
  2. IN ORDER TO OBTAIN WARRANTY SERVICE THE PURCHASER MUST INCLUDE WITH THE DEFECTIVE PRODUCT PROOF OF PURCHASE IN THE FORM OF A BILL OF SALE OR RECEIPTED INVOICE.
  3. DURING THE FIRST YEAR AFTER PURCHASE SUMMER CLASSICS WILL PAY ALL FREIGHT COSTS ASSOCIATED WITH A WARRANTY CLAIM. DURING THE SECOND AND THIRD YEAR AFTER PURCHASE IT IS THE RESPONSIBILITY OF THE PURCHASER TO PAY ALL FREIGHT COSTS.
  4. PACKAGING- PROPER PACKAGING OF GOODS TO BE RETURNED IS THE SOLE RESPONSIBILITY OF THE PURCHASER. PLEASE RETURN THE WARRANTED ITEM IN THE ORIGINAL PACKAGING OR IN PACKAGING THAT PROVIDES COMPARABLE PROTECTION TO THE GOODS. SUMMER CLASSICS CANNOT BE RESPONSIBLE FOR PROVIDING PURCHASER WITH PACKAGING MATERIALS. SEND WARRANTED PRODUCTS TO THE FOLLOWING ADDRESS:
    • SUMMER CLASSICS, WARRANTY DEPARTMENT
    • 7000 HIGHWAY 25
    • MONTEVALLO, AL 35115
    WHAT IS NOT COVERED

  1. SUMMER CLASSICS CANNOT BE RESPONSIBLE FOR STRUCTURAL, PAINT, RUST OR OTHER DAMAGE THAT IS THE RESULT OF
    1. ABUSE OR MISUSE OF A SUMMER CLASSICS PRODUCT
    2. NORMAL WEAR AND TEAR
    3. FREIGHT DAMAGE
    4. COMMERCIAL USE
  2. SUMMER CLASSICS IS NOT LIABLE FOR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL, SPECIAL, OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU.
  3. ALL SUMMER CLASSICS PRODUCTS MUST BE INSPECTED UPON RECEIPT. SUMMER CLASSICS IS NOT RESPONSIBLE FOR FREIGHT DAMAGE SUSTAINED EITHER IN THE ORIGINAL SHIPMENT TO THE PURCHASER OR IN THE RETURN SHIPMENT FOR WARRANTY SERVICE. ANY SUCH FREIGHT DAMAGE IS THE RESPONSIBILITY OF THE FREIGHT CARRIER, AND THE PURCHASER SHOULD FILE A FREIGHT CLAIM.
  4. THIS WARRANTY DOES NOT COVER OXIDATION DAMAGE TO A PRODUCT PLACED FOR A PERIOD OF TIME WITHIN 1 MILES OF A SALT-WATER COASTLINE.

THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER EXPRESSED WARRANTIES, OBLIGATIONS OR LIABILITIES. SUMMER CLASSICS LIMITS THE DURATION OF ANY WARRANTY IMPLIED BY STATE LAW, INCLUDING, BUT NOT LIMITED TO, ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, TO THE DURATION OF THE APPLICABLE WARRANTY HEREIN. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS, WHICH VARY FROM STATE TO STATE.

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