What step material is suitable to anchor Iron X Handrails to?

Wood steps suitable for Iron X Handrails

Concrete steps suitable for Iron X Handrails

Concrete, stamped concrete, stained concrete, pressure treated wood, hardwood, composite decking are all suitable to anchor Iron X Handrails to.  The steps as well as the substrate must be sturdy and substantial enough to support a handrail.  Consult a local professional if you have any doubts.

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Are my wood steps strong enough to support an Iron X Handrail?

This wood step is not suitable to support an Iron X Handrail

If your wood steps are cracked, chipped or broken it is not strong enough to support an Iron X Handrail.  This image is an example of wood steps that are not strong enough.  Please contact your local professional to be absolutely certain.  Remember Iron X Handrails are STRONG.  However, they will only be as strong as the material they are mounted onto.

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Is my concrete strong enough to support an Iron X Handrail?

This concrete is not suitable to support an Iron X Handrail

If your concrete is cracked, chipped or broken it is not strong enough to support an Iron X Handrail.  This image is an example of concrete that is not strong enough.  Please contact your local concrete professional to be absolutely certain.  Remember Iron X Handrails are STRONG.  However, they will only be as strong as the material they are mounted onto.

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How often do I have to paint my metal item to help prevent against rusting?

As a home owner you are aware that all outdoor items will require maintenance. Soon after your ironwork is installed, you may notice minimal surface rust in the joints or seams. To maintain the ironwork it is best to clean the rust off, if needed, with a scotch bright pad or wire brush. Then touch up the area with spray paint or a small brush, it is best to use an oil base enamel paint. To help prevent against rust it is best not to salt around the ironwork and visually inspect the ironwork once a year. Paint and touch up as needed.

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What should I be aware of if I want Fortin to install my ironwork?

All Installation procedures shall be in compliance to Fortin Ironwork standards. Purchaser is required to obtain any required permits, variance or deed restriction approvals allowing Fortin to complete the job as outlined. Purchaser agrees to pay for any necessary permits and/or surveys to establish property lines. Purchaser agrees to clear area of any obstruction that may interfere with installation. Purchaser should mark all underground lines and / or obstructions that could be damaged during installation, this includes utility lines such as gas, electric, water, phone, cable, sprinkler, drainage, etc. Purchaser is responsible to pay for damages on underground lines should they occur. Be aware that damaged lines can go unnoticed by our installer. Fortin will not haul away dirt but will relocate on property. If drilling into stone or brick is required for installation, cracks may develop. Purchaser is responsible for any damage that may develop after installing into stone or brick surfaces.

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If I get something fabricated, repaired, installed, or ordered, how long does it take to complete?

All orders are first come first serve, whether your job is a simple repair that requires two minutes or a detailed fabrication that requires several weeks. It could take one day or eight weeks to finish your order depending on how many orders are in front of yours. Typically, at the time of ordering, your sales representative will tell you approximately how long it will take.

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What items do you sell in your showroom?

We sell home decorative items such as mailboxes, address plaques, patio furniture, lamps, tables, candle holders, brackets, planters, basketball systems, clocks, trellises, arbors, and much more!

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Do you offer delivery?

Yes, we can deliver just about anything you order or purchase from us. If you live in the Franklin county area and some of the surrounding areas, delivery is typically $90.00.

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What types of services do you offer?

We offer many services from installation, fabrication, repairs, metal cutting, and delivery.  We install our rails, walk gates, drive gates, fence, and basketball systems.  We fabricate all of our rails, walk gates, drive gates, fence, drapery sets, arbors, trellises, and many others.  We do repairs on mostly all metal items and we cut metal orders to your specified size(s).

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What is the warranty on your Outdoor Lifestyle Furniture?

Frames: 15 Year Limited Warranty for Outdoor Lifestyle Residential Furniture. If your Outdoor Lifestyle Furniture fails structurally (i.e. broken frames, castings, and welds) within 15 years from the date of the purchase, or if the finish peels or blisters within 5 years from the date of purchase, we will replace, repair, or refinish in the original style and finish, if available, or in a similar style and finish if the original has been discontinued. We reserve the right to repair or replace defective merchandise at our discretion. The warranty does not cover damaged caused by ordinary wear-and-tear, fading, accident, and acts of nature, mildew, misuse and shipping. Our warranty does cover freezing damage on cast aluminum components. Commercial warranty is 5 years from date of purchase from factory, or if the finish peels or blisters within 3 years from the date of purchase.

Inlaid Stone Table Tops
: Outdoor Lifestyle offers a 3-year warranty from the original date of purchase from the factory on all materials of it’s stone top tables for residential use. Commercial warranty is 2-years from the date of purchase from factory. We reserve all the right to repair or replace defective merchandise at our discretion. The warranty does not cover damage caused by ordinary wear-and-tear, fading, accident, acts of nature, mildew, misuse, shipping, and incorrect installation of the base by the customer or retailer.

Component Parts, Sling, Umbrellas, and Cushions: For a period of 1 year from original purchase from the factory, Outdoor Lifestyle will replace or repair component parts at our discretion such as glides, slings, umbrellas, cushions, etc… from failure due to manufacturing defects. The warranty does not cover damaged caused by ordinary wear-and-tear, fading, accident, suntan lotion, and acts of nature, misuse and shipping.

Rattan & Strap: Outdoor Lifestyle offers a residential 4-year limited warranty from the original date of purchase from the factory on breakage and a 2-year limited warranty against fading on materials of its rattan and strap furniture. Commercial warranty is 2 years from the date of purchase from the factory. We reserve the right to repair or replace defective merchandise at our discretion. The warranty does not cover damage caused by ordinary wear-and-tear, fading, accident, mildew, misuse and shipping.

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